Scheduling was always inconsistent, raises would be implemented late, if ever, due to "tech issues". This renders the $7.50 starting wage difficult to manage unless you're otherwise financially supported. As for entrance Front of House wages, the tips are a kind gesture, but at a quick service restaurant like Tijuana Flats they are few and far between. Those who break this trend end up leaving for better opportunities. Similarly, the managers are paid poorly and given so few benefits they rarely care about the restaurants they are running or those under them. Unfortunately staff are either too young, or paid too little to truly care about participating. It just pays poorly, disregards its workers, and has a culture built to induce intense competition. It's a shame, because I've seen how great a Tflats can be, but of course it's directly related to how the manager runs the store. This, coupled with the fact that management would take tips from servers, helped me make the decision to leave this company. After working for a few months and becoming a trainer, I realized that I was not making the hourly rate I was promised. I took the job based on this information. In my interview, I was given my starting wage and told I would be promoted to a trainer as soon as possible, and I would get a higher rate after that. I applied to a new store closer to where I moved, and was shocked at how poorly it was managed. She pushed us to be better.Īfter moving to a new city, I needed a job and knew this was a good company to work for from my experience the culture was great and the pay was decent. She truly cared about the wellbeing of everyone who worked there, she wanted us to work hard and earn great tips for great service. I worked at one location a few years ago, and the general manager was amazing.
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